Victims aged in their 20s have each lost an average of £8,900 after falling for investment scams that appear on image-sharing platform Instagram. Action Fraud, a UK police-led awareness centre, said there had been a surge in activity in recent months by fraudsters posting about get-rich-quick schemes. Victims are promised high returns within 24 hours, […]
Engage Focus Groups
Our exclusive Engage Focus groups allow senior individuals working in customer and employee engagement to come together and voice their thoughts and share experiences across a wide range of topics in a structured professional environment.
The Engage Focus Groups are designed to offer a platform for like-minded professionals to engage in detailed discussion and find solutions to some of the most pressing issues and challenges facing the industry.
EBM Group events
Engage Focus GroupsHilton London Heathrow 22nd March 2019
Automation AI and Robotics ForumWaterloo Park Plaza, London 04th April 2019
2019 Employee Engagement SummitRiverbank Park Plaza, London 10th May 2019
CX MARKETING SUMMIT 2019Victoria Park Plaza, London 13th June 2019
Customer Engagement Transformation ConferenceRiverbank Park Plaza, London 11th July 2019
Internal Communications ConferenceVictoria Park Plaza, London 17th September 2019
2018 Customer Engagement SummitWestminster Park Plaza, London 11th November 2019
Future of the Contact Centre ConferenceVictoria Park Plaza, London 13th February 2020
Thousands of websites are being hit by cyber-thieves who implant code to scoop up payment card numbers, research suggests. Security giant Symantec found more than 4,800 websites were being hit by these “form-jacking” attacks every month. High-profile victims of these attacks include airline BA and Ticketmaster. Online crime groups had turned to the attacks as […]
US investment bank JP Morgan has created a cryptocurrency to help settle payments between clients in its wholesale payments business. JPM Coin is the first digital currency to be backed by a major US bank. The crypto-currency, which runs on blockchain technology, has been used successfully to move money between the bank and a client […]
The Insolvency Service has imposed a six-year ban on the director of a company that made more than 115,000 automated marketing calls to citizens without obtaining their prior consent. In October, the Information Commissioner’s Office imposed a £70,000 penalty on a company called The Lead Experts for willfully making more than 115,000 automated marketing calls […]