Previous Summits

CX Marketing Summit 2018 15th March 2018

Delegates learnt about the CX strategies of brands as diverse as Secret Escapes, Bupa, John Lewis, The Economist, Samsung, Google, Hermes and Marks and Spencer. There were also exclusive sessions around the impact of GDPR.

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Customer Engagement Summit 2017 13th November 2017

Our sixth flagship Customer Engagement Summit held in London this week broke a new attendance record of 1000, reconfirming its market leading position as Europe’s premier and most highly regarded customer and employee engagement conference.

To access the available presentations from the event – click here.

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